Efficient Eviction Management in the Post-COVID Era

The global health crisis of 2020 brought unprecedented changes to many aspects of daily life, including the eviction process, which faced significant delays and created extensive court backlogs. The resulting extended timelines challenged property managers nationwide. As the industry continues to recover and adapt, understanding post-COVID eviction landscape and implementing effective strategies is crucial for efficient property recovery.

Impact of  the COVID-19 Crisis on Eviction Filings

During the pandemic, eviction moratoriums were enacted to protect tenants facing financial hardships. While these measures provided necessary relief, they also resulted in a substantial backlog of eviction cases in court systems across the country. As moratoriums lifted, courts faced a massive influx of filings, leading to prolonged processing times and delays in property recovery.

Challenges Faced by Court Systems

Court systems have encountered several obstacles in addressing the backlog:

• Resource Constraints: Many courts lack the staffing and infrastructure to manage the surge in cases efficiently.
• Extended Processing Times: Scheduling hearings and processing cases have became lengthier, delaying resolutions.
• Evolving Legislation: New tenant protections and extended notice periods have added complexity to the eviction process.

Jurisdictions Catching Up

Despite these challenges, progress is being made in various regions:

• Prioritization: Courts are focused on processing eviction cases and reducing backlogs.
• Increased Resources: Some states and jurisdictions have allocated additional funding to courts to hire more staff and streamline processes.
• Digital Adoption: The implementation of digital tools for filing and virtual hearings has reduced administrative burdens and expedited case handling.

Strategies for Faster Property Recovery

Property managers can adopt several strategies to better navigate the delays effectively:

1. Plan for Turnover: Prepare units for new tenants promptly to minimize downtime and maintain steady cash flow.
2. Thorough Tenant Screening: Implement rigorous screening processes to identify reliable tenants and reduce future eviction risks.
3. Clear Lease Agreements: Ensure lease agreements clearly outline terms regarding rent payments, late fees, and eviction procedures.
4. Proactive Communication: Engage with tenants early to address issues before they escalate, potentially offering payment plans or temporary rent reductions.
5. Leverage Legal Expertise: Work with attorneys familiar with local eviction laws to navigate complex legal landscapes and minimize delays. CsS works with attorneys that are among the best in the business if you need a referral.
6. Utilize Technology: Adopt property management software to track payments, send automated reminders, and manage filings effectively. Our proprietary software, OptiRent™, is a state-of-the-art, end-to-end eviction management technology platform that can seamlessly turn demand requests into case filings.
7. Partner with Eviction Management Services: Collaborate with specialized services like CsS Services, Inc. that handle filings efficiently, monitor case timelines, and ensure compliance with local regulations,  ultimately expediting the return of your properties to the rental pool.

Balancing Performing and Non-Performing Residents

Maintaining a balance between performing and non-performing residents is essential for protecting Net Operating Income (NOI). Non-performing tenants not only fail to generate income but can also disrupt community dynamics. Proactively addressing non-payment issues and replacing non-performing tenants promptly helps maintain a healthier portfolio.

Looking Ahead

The property management industry is still recovering from the setbacks of the pandemic. But with informed strategies and proactive measures, you can navigate these complexities effectively. Staying updated on trends and implementing best practices will be key to maintaining profitability and ensuring smooth operations.

At CsS Services, Inc., we specialize in end-to-end eviction management, providing comprehensive solutions to streamline the eviction process and expedite property recovery. Our service-infused technology platform offers complete visibility and efficiency, helping property managers navigate the complexities of eviction filings. To learn more about how we can assist you in managing your eviction processes, contact us at sales@cssservicesinc.com.